Click Sign Up on the main page and enter your email. Once your registered email is entered, click Submit.
You will receive a confirmation email. Click the link in the email and complete the required information to complete your Sign Up for a game pass.
How much does a pass cost?
A Game Package costs $9.99 (plus applicable taxes)
The pass is a one-time fee. There are no recurring fees and this is not a subscription, so you do not need to worry about cancelling!
Do I have to sign up as a GTHL Live member?
Yes, the GTHL Live site is for GTHL regular season and playoff games only. The Top Prospects requires a separate registration.
Why have I been logged out of my account repeatedly?
If there are multiple concurrent login attempts using the same email and password then the site will logout those users. If this is happening, we recommend that you change your password so that no one else has access to your account.
How do I watch from a mobile device?
You can put https://topprospects.gameonstream.com/ into your mobile browser.
What if I forgot my password?
On the main page, just click ‘Forgot My Password’ and we'll send you a link to re-set your Password.
How do I create Clips and Download Clips?
On the main page below the video player you will see tab for CREATE CLIPS.
Just click on the CREATE CLIPS tab, locate the point in the game you want to Start clip, select Start Clip then End Clip (clips are limited to :30). You can make clips from any view.
You can Review your clip, save your clip, add a name and details for the clips. Your clips will be located below each game (Clips Of This Game) and in your MY CLIPS file located in the main display. You can review your clips, delete your clips as well as download your clips. All downloads are subject to the Terms of Use.
How do I download Games?
Select the game you want to download and then select DOWNLOAD GAME, follow the prompts and download. All downloads are subject to the Terms of Use.
How do I create Bookmarks?
While viewing an On Demand game, select the “BOOKMARKS” tab under the video player then click the “Create Bookmark” button to add a personal bookmark for that game.
What are the user system requirements?
Windows
33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
Microsoft® Windows® XP (32 bit), Windows Server® 2003 (32-bit), Windows Server 2008 (32 bit), Windows Vista® (32 bit), Windows 7 (32 bit and 64 bit), or Windows 8 (Classic and Modern)
Internet Explorer 7.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, Safari 5.0 or later, or Opera 11
512MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory
Mac OS
Intel Core™ Duo 1.83GHz or faster processor
Mac OS X v10.6, v10.7, or v10.8
Safari 5.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, or Opera 11
512MB of RAM; 128MB of graphics memory
Linux
33GHz or faster x86-compatible processor, or Intel Atom 1.6GHz or faster processor for netbooks
Red Hat® Enterprise Linux® (RHEL) 5.6 or later (32 bit and 64 bit), openSUSE® 11.3 or later (32 bit and 64 bit), or Ubuntu 10.04 or later (32 bit and 64 bit)